Use Case

Operational Excellence

Certification Process


Companies that achieve RainForest Alliance (RA), Ecocert, Fairtrade, or other standards can fairly put a premium on their agri-products.

Complying with certification requirements becomes challenging if you cannot prove that a crop was grown without using any non-organic fertilisers, cutting trees, or engaging children in labour, for example.

The Problem

A common challenge for those striving to achieve certifications for their farmers face difficulties in meeting auditors’ expectations due to manual data collection and insufficient traceability.


Inability to track history, location, or movement of product. This includes agricultural inputs that are key to decision making.


Trouble organising between internal or external auditors to obtain certification status. And not providing enough information per certification requirements.

Record Keeping

Using paper-based record-keeping leads to more mistakes and may not be saved safely through the years. Making the data inherently not “safe” for continual use.

Due to poor first-mile traceability in their supply chains, fulfilling all these obligations is a major challenge for businesses.

Companies have struggled to:

Engage farm level and first mile traceability.

Provide accurate data per requirements.

Switch from paper-based to digital.

Certification is more than just a badge; it’s a commitment to excellence. Certification means that your company not only sets high standards for itself but, more importantly, it adheres to those standards rigorously.

The Solution

The adoption of Farmforce’s software offers the potential to improve data quality and enhance the certification process. Engaging farm-level traceability, ease in auditing and certification processes and record keeping processes. The renewal process for certifications remains simple with these processes already in place.


As discussed within other Use Cases such as “Farmer Database and GPS Mapping,” “Harvesting and Purchasing,” and “Farming Inputs and Planting Campaigns” are the basis for traceability along the first mile and are key steps towards certification compliance.

Key Features

See the following Use Cases for Key Features regarding traceability.

Ease of Auditing

Our digital tools can monitor labour conditions in the first mile of the supply chain. For example, workers with mobile devices can report on certain activities, allowing companies to detect and respond more quickly and effectively.

Key Features

Compliance Surveys: Compliance surveys can come in the form of questionnaires to help assess whether a farmer complies with a certification. For example, Global G.A.P. requires specific ranges and quantities of chemicals/fertilizers used, which can be tracked using compliance surveys.

Holistic Survey Library: Our compliance feature offers surveys that inherently adhere to major certification bodies’ requirements. Industry-related or other specific certification standard surveys are easily adopted within Farmforce’s software offerings.

Accurate Record Keeping

Digital platforms can facilitate collaboration between companies, suppliers, and other stakeholders. By sharing information and working together, companies can address record keeping issues in the supply chain’s first mile and develop sustainable solutions.

Key Features

Certification Registry: A Certification Registry is a structure used to manage a list of farmers who are initially proposed for certification. The farmers on the list will be audited, and the certification registry’s status can be updated according to the progress of the defined auditing stages. For instance, the Certification Registry can be used to track the mapping status of the fields required for Rainforest Alliance.

Ease of Renewal

With accurate surveys, record keeping, and most importantly, traceability into your first mile, renewal of certifications can be made seamless. Using Farmforce means ready-made and audit-proof solutions.

Key Features

Digital Tools: Digital tools means streamlining your certification auditing and renewal processes. 

Feedback And Data: With appropriate record keeping and insights into your past or present surveys, companies can more clearly define areas of improvement, or celebrate certification status, positively aware that their efforts into certification sooner means ease of renewal later.

Why Does It Matter?

Legal Compliance and Ethical Responsibility

The public expects companies to adhere to laws and regulations and value ethical responsibility in supply chain management. Combining these factors, companies must ensure compliance with legal standards and fulfil their ethical obligations.

Reputation and Consumer Trust

Maintaining a positive reputation and earning the trust of consumers are paramount. The general public highly values companies that demonstrate a commitment to ethical sourcing.

Farmer Equity

Producing certified products means more money in the hands of the farmer. 

Case Studies

DigitAlising the Cocoa Process

Supercharging GCB Cocoa’s Sustainability in Cote d’Ivoire

GCB Cocoa has already used our food tech in Cote d’Ivoire, where they directly implement sustainability programs. As it stands, GCB Cocoa deployed our sustainable food supply chain management Software as a Service (SaaS) across 11 cooperatives, covering nearly 6,000 smallholder farmers altogether.

frome earth to skin

Fairoils: Empowered by Farmforce

Fairoils is harnessing Farmforce’s first mile data capabilities to manage thousands of smallholder farmers in Africa.

Interested in learning how Farmforce could work for you?

The Traceability Barometer Report

Free Insightful Analysis and Trends for Your First Mile